Software Overview: What is Survey Monkey?
Survey Monkey is an online survey tool that enables individuals and businesses to create and conduct surveys and analyze their results. It offers a range of features such as customizable templates, question types, skip logic, and data analysis tools. Survey Monkey also provides a variety of integrations with other software platforms and services to help streamline survey administration and data management. The platform can be used for a wide range of purposes, including market research, customer feedback, event planning, and employee engagement surveys.
What are the top features of Survey Monkey?
Survey Monkey's Form Builder software is a user-friendly tool that enables users to create customizable and dynamic online forms with ease. The software offers a vast array of templates and advanced customization options to help users design forms that reflect their brand and deliver great respondent experiences. With Survey Monkey, users can also collect payments for online orders, donations, event fees, and more. The software's built-in data analytics allows users to collect real-time results, filter and cross-tab data, and export results to Excel and PDF. Other key features of Survey Monkey's Form Builder software include skip logic, text analysis, SPSS integration, Net Promoter Score, and custom branding options. The software's enterprise-grade features enable users to create custom reporting and customizable survey links. Survey Monkey's Form Builder software also offers customizable design themes, allowing users to create professional-looking forms.
What are the advantages of using Survey Monkey?
SurveyMonkey is a popular online survey tool that can benefit retail companies in a variety of ways. Here are some advantages of using SurveyMonkey for retail companies:
Collect customer feedback: Retail companies can use SurveyMonkey to collect feedback from customers on various aspects of their experience, such as the quality of products, customer service, and overall satisfaction. This feedback can be used to improve products and services and provide better customer experiences.
Conduct market research: SurveyMonkey can be used to conduct market research by creating surveys that ask questions about market trends, customer preferences, and competitor analysis. This data can help retail companies make more informed decisions about their business strategy.
Measure employee satisfaction: Retail companies can use SurveyMonkey to measure employee satisfaction by creating surveys that ask about job satisfaction, company culture, and opportunities for growth. This data can be used to make improvements to the workplace and increase employee retention.
Conduct customer segmentation: SurveyMonkey can be used to create surveys that help retail companies segment their customers based on demographics, preferences, and behaviors. This information can help companies target their marketing efforts more effectively and improve customer engagement.
Easy to use: SurveyMonkey is a user-friendly tool that allows retail companies to create surveys quickly and easily without the need for technical skills. The tool offers a variety of templates, question types, and customization options to help users create surveys that are relevant and engaging.
Affordable: SurveyMonkey offers different pricing plans, including a free version, which makes it a cost-effective option for small retail businesses.
Overall, SurveyMonkey can help retail companies collect valuable data, make informed decisions, and improve customer satisfaction and engagement.
What is the pricing of Survey Monkey?
SurveyMonkey offers a range of plans with different pricing options, as follows:
Basic (Free): Includes basic survey features, up to 10 questions and 100 responses per survey.
Standard ($31/month): Includes all basic features, plus unlimited surveys, questions, and responses; basic survey logic; and basic email support.
Advantage ($63/month): Includes all standard features, plus advanced survey logic; question and answer piping; A/B testing; advanced reporting; and email support with faster response times.
Premier ($99/month): Includes all advantage features, plus phone support and access to integrations with Salesforce and Marketo.
These prices are for an annual subscription, and SurveyMonkey also offers a monthly billing option for a slightly higher price. There are also additional options for enterprise-level plans and features.